Angaben zum Datum
Datum aus der Quelle.
Erstmals gesehen am .
Gong for Salesforce 2.24: Unknown-Teilnehmer, Flow Builder, Scorecard-Fragetypen
In Gong for Salesforce Version 2.24 lassen sich Teilnehmer ohne CRM-Zuordnung (Typ „Unknown“) und Gongs Participant Title nach Salesforce übertragen, und mit dem Lightning Flow Builder können Kontakte und Leads angelegt oder deren Titel aktualisiert werden; zudem gibt es in Scorecards weitere Fragetypen wie eigene numerische Bereiche von 0 bis 10, Einfach- und Mehrfachauswahl, offene sowie Ja/Nein-Fragen.
- Choose from more question types in scorecards: Tailor scorecard questions to your coaching style. You can set your own custom numerical ranges between 0 and 10, use single or multiple selectors, plus open-ended and yes/no questions. Learn more
Version 2.24
This version provides you with a range of enrichment capabilities in your CRM, which can help you create or update leads and contacts in your organization.
- You can now push non-CRM participants, that is participants that were not identified as contacts or leads, into Salesforce. A participant who is not a user, lead or contact is tagged as Unknown in the Participant Type column.
Screen_Shot_2022-07-20_at_19_17_48.png
- You can now push Gong’s Participant Title to display the title that appears in the participant’s email correspondence.
- You can now use Lightning Flow Builder to enrich your CRM with either new contacts or leads, or update the titles of existing contacts and leads.
For more info, see Enrich your Gong for Salesforce data.