Chargebee Release Notes

You now have the ability to set the subscription ID directly on the opportunity. The Manage CB Products and Create/Change Subscription actions utilize this ID while creating or updating subscriptions, ensuring a perfect match of subscription identifiers between Salesforce and Chargebee Billing.

You can now reapply coupons after a subscription's renewal. With this enhanced flexibility, you can effortlessly extend discounts and special offers to your customers, ensuring continued satisfaction and loyalty.

You may want to move customer records from one Chargebee Billing business entity to another to facilitate mergers and divestitures, business changes, and compliance or auditing demands. The Salesforce CRM integration is now compatible with this feature.

Now, you can effortlessly shift your customers between plans, confident that their subscriptions will automatically update to reflect only relevant addons. The integration automatically removes mandatory addons attached to a previous plan when changing plans within a subscription. This means more time focusing on growth and less on administrative tasks.

We've introduced a new Lightning card on the CB Subscriptions page layout, enabling you to view upcoming subscription cancellations. With this enhanced visibility, you can proactively manage customer relationships and retention strategies, ensuring you're always one step ahead.

Unlock deeper insights into your e-commerce performance when using full-page checkout. Billing now supports e-commerce events in our Google Analytics 4 (GA4) integration. The events supported are , , and . For those utilising the in-app integration with Chargebee JS, rest assured that purchase events are securely transmitted, provided the referrer is on your allowlist.

In addition to opening our checkout page as a standalone page or an overlay, we now offer the option to embed the checkout functionality directly within your webpages using an iframe. This latest enhancement offers a more integrated and uninterrupted checkout experience, allowing your customers to complete their purchases without ever leaving your site.

We've improved the Manage CB Products page by placing the billing details at the top. You can now easily see important details for your customer without the hassle of scrolling.

We've made an improvement in the cancel experience testing process. We've addressed and resolved an issue with our sample session generator where users encountered delays, needing to click multiple times to advance in the session test. By eliminating this hurdle, we've made it quicker and easier for you to evaluate and refine your cancel experience.

We've made a crucial update to our Retention trial app, addressing and resolving the discrepancy between the displayed number of days left in a trial and the actual trial expiry date. With this enhancement, users can now rely on complete consistency between these critical data points, ensuring a transparent and accurate understanding of trial durations. This fix not only streamlines trial management but also boosts user confidence by providing precise information, enhancing the overall experience within the Retention trial app.

We've resolved an issue that was causing pending invoices to not accurately reflect usage additions in the total amount. Previously, if you initially recorded 5 usages and subsequently added another 5 usages at a unit price of 10, the invoice total would remain at 50 instead of updating to 100. With this fix, you can now be confident that your pending invoices will always accurately reflect any usage additions, making it easier to manage your billing.

We've resolved an issue that was causing the unit price details for line items of the stairstep pricing model to not display on invoices when tax and discount columns were present. With this fix, your customers can now see a clear breakdown of unit prices for their purchases.

We've resolved an issue that was causing subscription IDs to be shown on credit notes, even when toggled off in settings. This issue specifically affected credit notes created off of consolidated invoices. With this fix, you can now be confident that your credit notes will accurately reflect your subscription ID settings.

If you've ever faced the frustration of creating credit notes, only to find that deleting a non-metered line item inadvertently altered the totals of metered items, we've got news for you. Our latest update ensures that when you delete any line item, the integrity of your remaining entries is preserved. This means you can now customize and adjust credit notes with confidence, knowing that the accuracy of your financial reporting is safeguarded.

An issue affecting the renewal of backdated subscriptions has been successfully resolved. Now, regardless of their start date, subscriptions will renew on schedule, supporting uninterrupted service delivery to your customers and maintaining consistent revenue streams for your business.

We've rectified an issue where changing the next billing date of a subscription mistakenly led to the recharging of addon items set with a of . With this fix, you can confidently adjust billing dates knowing that your billing will be precise, preventing any undue charges for addons.

We have resolved an issue that was causing errors when transferring product catalog settings between test and live sites with different Multi-Decimal configurations. Previously, products with tiered pricing would have their starting units set to zero, leading to confusion. Now, we have ensured that product catalog transfers are only allowed when the Multi-Decimal configurations on test and live sites match each other.

We've resolved an issue that was causing the loading modal to display indefinitely and the list of errors to not display on the sync errors page in the NetSuite integration. This issue occurred when the integration was connected at the site-level and the sync errors page was visited at the business entity level. With this fix, you can now easily view and address any sync errors without any loading issues or delays.