Chargebee Release Notes

The following enhancements were added:

We have improved the discoverability of the API documentation for customers when they configure Brightback with their Chargebee site allowing them to enable the pre-cancel and cancel APIs.

The configuration of a shipping note will now ensure that the content is displayed in the Shipping Address section.

With this release, hosted pages are now made available with the Multi entity feature.

The following fixes are included in this release:

Intacct - Tax Solution - Refund Credit Note roundoff issue was solved with this release.

Date discrepancy for report generation of gateway reconciliation statement was fixed.

Netsuite Data Truncation error was resolved.

The NS Sales Order estimate amount was incorrect for the stairstep subscription causing a roundoff error. This was fixed.

The RevenueStory RevRec report and Classic report mismatch have been identified and resolved.

This release contains the following fixes and enhancements:

We escalated the role requirement for two internal admin actions - reset_site_data & reset_table_data to prevent them from being triggered accidentally.

Audit logging was introduced for actions performed on the Chargebee Notifications page.

We have fixed multiple "500 Errors" that were thrown sporadically in several mail-sending flows.

We have introduced an admin action - customize_daily_mail_limit, that can be used by GTM teams to increase the daily mail limit for select merchants on demand. Currently, GTM teams have to route such requests via the NOC team, which is time-consuming.

We now automatically sync transactions, invoices, and credit notes to Netsuite for all payment methods supported by Chargebee to reduce manual book closures at the end of each month.

The following errors are addressed in this release:

The issue with rounding off while ​using add charge option was fixed

A console error is seen when the customer has a fraud alert and they access the subscription details page. This issue was identified and fixed.

With this release, we have addressed the following:

Customers whose Personally identifiable information(PII) has been cleared in accordance with GDPR rules have linked records that are picked up by the Chargebee-Netsuite sync.

Invoices that are deleted in CB are getting synced into Xero. The invoices are not available in CB yet they are getting synced to CB. This was identified and fixed.

We identified an error within the Leap UI, when there are around more than 5 line items in the subscription, the line item details like plan name, and addon name does not display accurately.

The issue with invoices getting deferred due to the sync issue between Chargebee and the Revenue story has been fixed.

The total active subscriptions report on the Chargebee dashboard was found to have some discrepancies. The total number of active subscriptions as per the report was found to be different from that displayed on the Subscriptions index page. This is now fixed!

The following fixed are included in this release:

We resolved a resultant 500 error when changing the quantities in the self-serve portal. Customers need to verify if the plan is configured to Display in Self-Serve Portal.

When a customer has scheduled changes on a trial plan and the date of the scheduled changes displays an invalid date. Also, when there is a scheduled change, the plan on activation still shows the previous plan instead of the new plan.

For any subscription changes via the self-serve portal that will take effect at the end of the term, we noticed that the View Scheduled Changes feature returns an error on PC 2.0.

We've resolved the issue with one-time charge checkout, wherein the amount authorized does not match the subscription amount as the tax is not sent for the authorized amount.

We encountered the following error Blocked a frame with origin https://js.chargebee.com from accessing a cross-origin frame. This is associated with the way that Chargebee.js was implemented. The implementation for components & fields was done first on the JS SDK, not considering the scope for expansion into SPAs. This feature relies on iFrames and message passing.

This release includes the following fixes and enhancements:

The price per Unit 400 is changed to 40000 after deleting invoice notes on the subscription details page. This issue was identified and fixed.

The HTML code in the Invoice Notes in PC 2.0 can only be copied via edit. However, we have now replicated the behavior to match that on PC 1.0.

Auto retry on sever quit cases was fixed

EU countries were not displayed when changing tax price type to Tax Exclusive.

Handle Payment instruction, not returned scenario was fixed.

The CSS style issue on the Notifications page is now resolved

With this release, we have discontinued the pop-up window under the 'Settings > Third-party integrations' tab in the Chargebee app which redirects you to the 'Apps' tab.

You can now select the Chargebee business entities to connect to your HubSpot account. This then enables you to specify one of those business entities while creating a subscription. The subscription is created in the selected business entity.