Chargebee Release Notes

With this enhancement, you can define the mapping criteria for the record sync happening between Chargebee and HubSpot Contact.

Users with non-business email IDs such as Gmail, Outlook, Yahoo, Reddiff, and other variations will not be synced to HubSpot.

With this release, now the Contact Lookup field in Chargebee Subscription is populated based on the contact associated with the deal in Salesforce.

We have added Croatia to the list of available countries, and you can now select it when running reports in RevenueStory.

We're excited to announce the launch of Payment Links, a new feature for Chargebee Checkout. With Payment Links, you can now use Chargebee Checkout without any coding required. Each product in your catalog now has its own unique URL that can be shared with your customers directly or embedded on your pricing page. This feature makes it easier than ever for businesses of all sizes to accept payments online. We hope this new feature makes the payment process smoother and more efficient for our customers.

We have added the ability to display Chargebee's stamp on the full-page layout of the Chargebee-hosted Checkout page. This ensures your customers can quickly identify the payment gateway used for their transactions. Additionally, we understand the importance of white-label and have allowed you to label the Checkout page by paying Chargebee. This means your customers will only see your brand on the Checkout page, providing a seamless and professional user experience.

Note: This feature is in beta. Submit a request to enable this feature.

An error occurs when multiple sites of different regions are connected to the same Hubspot account, due to which it tries to fetch site-related information which belongs to another region. This is fixed!

We are excited to announce that we have updated our summary box to provide a more streamlined and elegant user experience. With this upgrade, hyperlinks have been added to the summary box, allowing users to easily access related information. We have also added a summary title to the box, providing a clear and concise overview of the information presented. Previously, the information in the summary box was displayed in a less organized manner. We have worked to clean it up and make it more user-friendly.

You can now stop auto e-invoicing and send e-invoices to your customers manually if required, in cases of invoices with tax deducted at source, invoices that are edited, or invoices that go through an approval.

The following payment-related columns are added to Client Engagement Report to make it more useful, consumable & user-friendly:

Last Attempted Payment Date - The date on which the last payment was attempted by the customer

Last Attempted Payment Status - The status of the last attempted payment by the customer

Last Attempted Payment Amount - The payment amount of the last attempted payment by the customer

Dunning Status - Dunning status of the last attempted payment

A new redirection option - All Configured Reports is added to the Receivables Dashboard to redirect users to the All Configured Reports section on the Reports page. Also, the clock icon is added along with it for scheduling the automated delivery of a saved view of the reports to your inbox.

The following subscription-based fields are added to auto engagement to facilitate newer use cases:

Subscription activation date - The activation date of the subscription to which the invoice belongs

Next billing date - The next billing date of the subscription to which the invoice belongs

MRR - The Monthly Recurring Revenue (MRR) value of the subscription

First Invoice

A new and improved left navigation is introduced with the following changes:

A Need Help option is added to navigate the users to the help documentation page of Chargebee Receivables.

All the top header elements have been moved to the bottom section of the left navigation.

The Last Email Opened Status column has been added to the Customer View, CRR Customer Report, and the customer-related fields in Auto Engagement.

In the customer view, it will enable users to take an informed decision on whether to call or email the customer

The status will be Yes if at least one external recipient opens the email.

The Business Entity field is added to the customer level. This will show the business entity that each customer is related to.

We have successfully resolved an issue causing contract cancellations to result in a drop in Committed Monthly Recurring Revenue (CMRR). With this fix, when a contract is canceled, the CMRR value will be updated appropriately, ensuring that the MRR figure remains accurate and reflects the actual revenue generated.

We have resolved an issue causing a discrepancy in the active subscription count in the home dashboard. From now on, the total active subscription vanity metric and active subscription by plan pie chart will be accurate and consistent across all displays, providing you with a clear and reliable view of your subscriptions.

We have resolved an issue that was preventing merchants from building reports with fields from multiple data sources such as 'Customer', 'Products', 'Invoice', and 'Orders'. From now on, you can build reports with fields from multiple data sources without issues, ensuring you can easily access and analyze your business data.

We now support SEPA payments via Checkout.com through Chargebee JS. This new feature will make it easier for you to collect SEPA payments on your website using Chargebee. You no longer need to develop complex payment integrations or use third-party payment gateways to support SEPA payments.

Learn more about this integration.

We have disabled the Report Settings option under Chargebee configuration settings. You can now access the settings using the tooltip. The Report Settings option has been hidden to avoid confusion or errors.