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Das Kunden-Flyout ist jetzt unabhängig vom Falltyp direkt über den Header der Falldetails erreichbar.
Now, regardless of the case type, you can swiftly access the customer flyout right from the header of any case's details. No more switching tabs or losing context.
Für Auto-Engagement-E-Mails kann ein Cohort-Bericht mit Kundendaten wie offenem und überfälligem Betrag sowie Rechnungsdetails heruntergeladen werden, und mit der Option „Download Cohort Only“ wird er ohne E-Mail-Versand an eine interne Adresse geschickt.
Wondering about the impact of your Auto Engagement emails? Now, with just a click, download a detailed cohort report. This report showcases critical data on the customers and invoices that will be affected by your email strategy, offering customer details such as total outstanding, total overdue, and last payment dates. Additionally, for each invoice, you'll get specifics like invoice numbers, due dates, and balances.
You can choose to generate this report without sending out emails. Select the Download Cohort Only option and a cohort report will be crafted and sent to your chosen internal email address.
Durch eine aktualisierte Zeitzonen-Bibliothek werden Zeitzonenabweichungen in der Chargebee-Oberfläche behoben, sodass Zeitstempel bei Abonnements und Rechnungen genauer zur lokalen Zeit passen.
If you're in a region where Chargebee's UI previously displayed time zone discrepancies, we have good news! We've upgraded the software library responsible for managing time zones from to , effectively resolving this issue. You should now see enhanced accuracy in the timestamps on your subscriptions and invoices, more closely aligning with your local time.
Beim Erstellen von Audiences kann nun die bisherige Interaktion von Kunden mit früheren Angeboten, etwa angenommen oder nur angesehen, als Eigenschaft genutzt werden.
Leverage your customers' interactions with past offers. Now, when creating Audiences, you can use their offer engagement history as properties. Did they accept a previous offer, or simply view it? Present a specially curated cancel page or an irresistible offer, fine-tuned to your customers' engagement with previous offers.
Mit der neuen Sticky-Footer-Option bleibt der Bereich „Lower Never Mind“ der Cancel-Seite dauerhaft sichtbar.
We've improved the Lower Never Mind section. With the new Sticky Footer option, this crucial section stays in plain sight, consistently. This means your customers are always informed, and you're always in compliance.
Für die Auswahl „None“ oder „Other“ im Competitor-Dropdown lassen sich die Texte jetzt in mehreren Sprachen anpassen.
Now, when subscribers choose None or Other from the Competitor dropdown, you can tailor the text in multiple languages. This adds a more personalized touch to your subscribers' cancellation journey and aids in your geographical growth.
Live-Seiten lassen sich jetzt leichter von nicht live geschalteten unterscheiden, pro Seite werden zugehörige Angebote und Platzierungen angezeigt, und die Definition von Live-Angeboten wurde an die der Live-Seiten angeglichen.
You can now better manage your offers and pages by easily differentiating live pages from non-live ones. Unlike a non-live page, a live page is part of your targeting strategy and as a result, is expected to receive subscriber traffic. For each page, the corresponding offers & placement details are provided as additional information. Additionally, the definition of live offers has been updated to align with the definition of live pages for consistency purposes.
Chargebee Retention ruft beim Erstellen von Audiences automatisch die ersten 100 Werte wichtiger Billing-Felder wie plan ID, coupon ID, coupon code und plan interval ab, sodass sie nicht mehr manuell eingegeben werden müssen.
Crafting personalized cancellation experiences for different audiences just got easier. Recall the hassle of manually entering values for Chargebee Billing fields when creating Audiences? We've upgraded this process. Now, Chargebee Retention automatically retrieves the first 100 values for key Billing fields, including plan ID, coupon ID, coupon code, and plan interval, and more. This means more time focusing on what matters and less room for error!
Beim Stornieren einer Rechnung wechseln verknüpfte Credit Notes in der Avalara-Integration nun automatisch von Committed auf Voided, was Abweichungen in den Steuerangaben vermeidet.
While using the Avalara tax integration, when you voided an invoice linked with credit notes, these credit notes remained in a Committed status rather than switching to Voided. This mismatch could lead to inaccuracies in your tax liability declarations with US tax authorities. Now, we've fixed this! Whenever you void an invoice, the associated credit notes automatically update to Voided, ensuring your tax records are precise and compliant with tax regulations.
Das Invoice-Schema der Tax SPI enthält jetzt ein Attribut für die vom Tax Provider verwendete Rechnungs-ID, das bei jeder Kommunikation mitgesendet wird.
The invoice schema in the Tax SPI now includes the attribute, to capture the ID of the invoice as recognized by the Tax Provider. This update means that every time Chargebee communicates with the SPI, is sent along. No more guesswork or confusion! The Tax Provider will instantly know which invoice is being discussed, eliminating any ambiguity.
Chargebee passt Rechnungen und Credit Notes automatisch an Steuersatzänderungen innerhalb des Leistungszeitraums an, und die Einstellungen lassen sich nach Aktivierung für jedes Land mit konfigurierten Steuern anpassen.
We've introduced a new feature that significantly eases your compliance with transitional taxation rules. Chargebee now automatically adjusts to any tax rate changes that occur during an invoice's service period, ensuring that your invoices and credit notes accurately reflect these updates. Plus, once you enable this feature, you can tailor the settings for each country where you've configured taxes. This means less manual intervention, reduced errors, and a more transparent billing process for your business and your customers.
Globale Filter haben nun Vorrang vor Filtern auf Berichtsebene und die Oberfläche weist darauf hin, Variantenberichte sind im Reports Explorer und in der Suche direkt erreichbar, und "Go to Report" heißt jetzt "View Report" sowie "Group by" nun "View variant reports".
The following are the enhancements
We've refined how filters interact. When the same filters are applied at both the global and report levels, global filters will now be prioritized. You'll also see clear notifications in the user interface about this priority, ensuring you're always in the know about which filters are active.
On the Reports Explorer main page, the variant reports are now just a click away, neatly tucked under the report selection button.
The search results on the main page now also include variant reports for quick access!
For a more intuitive experience, the Go to Report button in the report preview has been renamed to View Report, and the Group by dropdown on the report screens is now View variant reports.
Der fehlende VUD-Button (View Underlying Data) für April und Mai im Bericht Total Paid Subscription Churn by Plan wurde behoben, sodass die vollständigen Daten dieser Monate wieder zugänglich sind.
We are pleased to inform you that the issue related to the absence of VUD (View Underlying Data) button for the months of April and May in the Total Paid Subscription Churn by Plan has been successfully resolved. With this update, you can now access the complete and accurate data for these months, ensuring analysis of subscription churn by plan.
Popups im RevenueStory Dashboard werden jetzt automatisch geschlossen, wenn Nutzer im Browser zurücknavigieren.
Previously, popups in RevenueStory Dashboard would remain open when users navigated backward using the browser. With this update, such popups will now be automatically closed, ensuring a smoother and more intuitive user experience.
Der Segment Filter im RevenueStory Dashboard läuft bei vielen ausgewählten Werten nicht mehr über.
We are pleased to inform you that the issue related to the Segment Filter on the RevenueStory dashboard, which caused overflow when many values were selected, has been successfully resolved. With this update, you can now seamlessly work with multiple selected values in the Segment Filter without encountering overflow issues.
Ein Fehler wurde behoben, durch den bei Klick auf View Schedule für Subscriptions mit Advance Invoice Schedules ein leeres Pop-up erschien.
We've zapped a bug that used to greet you with a blank pop-up when you clicked on View Schedule for subscriptions with advance invoice schedules.
Die Xero-Integration funktioniert nun auch bei verspäteten oder fehlgeschlagenen GoCardless-Zahlungen korrekt, sodass keine Überzahlungen in Xero mehr auftreten.
We've tackled a little hiccup in our system for those using GoCardless. If your customers made late payments that failed, you might have noticed overpayment in Xero. Our latest fix ensures that Xero integration works like a charm, even with late or failed payments.
Ein Fehler bei API-Anfragen für Deal-Details in der HubSpot-Integration wurde behoben, mit zusätzlichen Validierungen für US-basierte Sites und verbesserter Fehlerbehandlung für andere Regionen.
Chargebee is excited to announce a significant update to our HubSpot integration, focusing on enhancing stability and precision. Our team has diligently resolved an issue causing errors during API requests for deal details. The solution includes added validations for US-based sites and improved error handling for other regions, ensuring a more reliable and efficient experience for our users.
Das Enddatum von Verträgen bei Subscriptions mit Contract Terms wird in der Oberfläche nicht mehr einen Tag zu früh angezeigt, sondern wie geplant.
Some of you noticed that when you set up subscriptions with contract terms it had a habit of jumping a day ahead of schedule on the UI. Not anymore! We've ironed out this glitch to ensure that your contract end dates are displayed exactly as you planned.
Die Reihenfolge mengenbasierter Addons bleibt nach dem Aktualisieren einer Subscription nun fest, sowohl in der Subscription-Ansicht als auch auf Rechnungen.
You might have found yourself scratching your head when the order of quantity-based addons mysteriously shuffled around each time you updated them in a subscription. Well, wave goodbye to the time spent double-checking! We've fine-tuned our system to keep your addons in a fixed order, both in the subscription view and on the invoices.