Chargebee Release Notes

We found an issue where discounts were accidentally removed when posting or refreshing the parent invoice. Good news! We've figured out a solution to fix this issue, so discounts will now be preserved during invoice posting or refreshing processes.

Previously, individual tax rates configured via Avalara within Chargebee Billing were not compatible with our Netsuite integration. This resulted in manual tax upload. With this release, we're addressing this issue by empowering you to automate tax rate sending to their Netsuite integration, especially when calculations are done via Avalara. This is available only in USA and Canada. Now, you can seamlessly synchronize tax rates between Chargebee Billing and Netsuite, eliminating manual intervention and ensuring accurate tax calculations.

We're excited to introduce a new enhancement to Chargebee Billing's integration with Netsuite: the customer mapping feature. You can now easily download a mapping CSV document containing customer records and their corresponding mapping information and make the required changes. Once changes are made, you can upload the updated mapping document using the provided upload buttons. This enhancement empowers you to efficiently manage customer records between Chargebee and Netsuite, ensuring data accuracy and facilitating seamless integration.

With this new release, we introduce the new Default Reply-To Email field, nestled conveniently within the Company Profile section, below the Default BCC setting, which enhances your email workflow by enabling seamless capture of email replies on a default specified email address. As an admin user, you gain exclusive access to this feature, ensuring control over communication channels while simplifying the process for all users.

This update allows you to personalize your footers, adding a unique touch to every email communication. With the introduction of the footer section, you can craft your tagline, upload social media links, and even add social media icons based on your domain, amplifying your brand presence. What's more, once configured, these elements seamlessly apply to all email templates and manual reminders ensuring consistency.

Elevate your pricing page with the new strikethrough pricing feature in Chargebee Billing, letting you display a comparison between original and discounted prices ($100 / $200). By showcasing both price points, you can highlight savings and create a sense of value for your customers, making it easier for them to choose and commit to a plan.

Now, you can add up to 1,000 price points to a pricing page. This expanded capability supports up to 5 billing frequencies and 100 currencies, making it easier to present flexible, globally relevant pricing options to your customers.

We've made several UI enhancements to the dashboard and analytics sections of Pricing Table, making data more accessible and easier to understand.

In this release, we've adjusted the default sorting for reports presented in tabular form within both the Report Explorer and the dashboard. The sorting now prioritizes displaying the latest data first, transitioning from newest to oldest. This change helps you to access and analyze the most recent information conveniently.

Chargebee Retention's latest update brings an enhanced email digest feature, now intelligently scheduled exclusively for merchants actively leveraging our retention capabilities. By targeting only your customers who have configured their cancellation experiences with Chargebee Retention and initiated personalized cancellation journeys, we ensure that the email digest is highly relevant and valuable. This strategic approach eliminates unnecessary clutter and ensures that users receive content tailored to their specific needs and interests.

We're excited to introduce enhanced cancel reason tracking in Chargebee Retention, empowering you to gain deeper insights into subscription cancellations. With the addition of a new category 'No Cancel Reason Selected', you can now seamlessly track customers who opt out of providing a reason before canceling their subscription.

We're pleased to announce a fix regarding the display of Net Monthly Recurring Revenue Growth. Previously, the component exchange MRR fluctuation was shown separately in the legends, potentially leading to misinterpretation. To improve clarity, we have now separated the exchange rate fluctuation from the MRR fluctuation. Additionally, as the exchange rate field value is too small for effective display in the CSV, we will now show the value of MRR fluctuation in the VUD(visually underlying data), labeled simply as exchange rate MRR impact.

In Sandbox environments, you can benefit from UI changes that provide clear visibility into email configurations for automation triggers. Whether configuring emails or editing settings, users are guided intuitively, ensuring seamless setup without confusion. Additionally, a revamped UI for testing functionality enhances user experience across all instance types. Now, users can easily discern the function of each field in the test modal, ensuring accurate testing and validation of automation processes.

Introducing a Client Portal link expiration timeline customizable at the company level. As an admin user, you can now specify how many days after link generation the client portal link should expire. This designated timeframe for client portal link expiration ensures that access remains secure and controlled, mitigating unauthorized access risks.

Chargebee Receivables introduces a solution to ensure up-to-date visibility of open invoices in the Client Portal. Previously, the portal displayed only invoices generated at the time of link creation, potentially leading to discrepancies if accessed after new invoices were added. Now, with a new setting option, you can choose to display all open invoices, providing users

You can now specify the exact date when a change should take effect when creating a Chargebee Billing quote for subscription amendment in Salesforce. Provide tailored subscription adjustments, right when your customers need them.