Chargebee Release Notes

Chargebee now supports the Real-time Automated Account Updater for Worldpay US eCom (formerly Vantive Litle), reducing payment failures caused by expired or outdated card details. This feature ensures that all updates to a customer's card information are instantly reflected in Chargebee through the collaboration with card networks and the Worldpay US eCom gateway. This enhancement helps you minimize payment failures and streamline your recurring billing process.

You can now create personalized pricing page sessions for returning users, allowing them to either start a new subscription or upgrade or downgrade their existing plan. This enhancement enables you to pre-fill essential details—like customer information, billing, and shipping addresses—directly through the API, saving time and creating a smoother checkout experience. Take advantage of this setup to boost conversions and make plan management effortless for your returning customers.

Chargebee Billing now supports the use of older item prices for older usages during subscription changes. This ensures that any usage recorded for a subscription prior to the subscription change is billed at the previous rate, providing accurate and consistent billing for your customers. This feature enhances your billing precision, maintaining customer trust and simplifying your subscription management.

If your Chargebee site is in the AU or EU regions, you can now sign up for Pricing Tables using your existing Chargebee credentials. This convenient login access lets you quickly configure and manage Pricing Tables without extra setup. Please note that, while login is available across regions, all application data will be securely hosted in the US data center.

You can tailor your pricing page experience by toggling between views for new users and subscribers. This update allows you to personalize what prospective customers and existing subscribers see, giving you more control over user engagement and retention. Plus, the new preview feature lets you see exactly how returning users will experience your pricing page.

Now, when you add items to a pricing page, Chargebee automatically guides you to select items from the same product family, ensuring accurate and cohesive pricing displays. If any of your existing pricing pages contain items from different product families, you'll see a warning icon alerting you. To resolve this, either update the product family of the items or remove items that don't belong.

We have improved validation for API attributes (customer[locale], billing_address, shipping_address) on the pricing page session APIs. Previously, incorrect values for these attributes were allowed, causing checkout failures when triggered from atomic pricing. With this fix, errors are now returned during the creation of the pricing page session, prompting you to correct any invalid values beforehand.

We are excited to introduce a new tutorial on Entitlements in Chargebee! Learn how to regulate feature access based on plans, addons, and charges, ensuring users only access what they're authorized to. With entitlements, boost your revenue through upsells and cross-sells. Visit our docs homepage and scroll down to What's New in Chargebee > Getting Started with Chargebee Entitlements.

You can now view currency formats in Chargebee Receivables account statements. Amount fields will be displayed with their currency code and symbol. If a customer's locale is available, amounts will be shown in the customer's local currency format. If no locale is present, currency formatting will default to the merchant portal settings.

With this release, the subscribed reports in the emails will now have the same name as the corresponding saved view in Chargebee Receivables.

With this release, we have increased the restriction on the number of attachments allowed in an email from 10 to 25, with a combined size limit of 25MB.

We've enhanced the dunning management capabilities in Chargebee's LEAP UI by introducing the option to resume dunning processes directly from the user interface. Previously, only stop and pause dunning options were available, limiting control over your subscription recovery processes. With this update, businesses can now easily resume dunning operations when needed, ensuring smoother and more proactive management of failed payments.

We've resolved an issue where you couldn't match the billing cycle of an addon to a subscription with contract terms. Previously, attempting to align the addon billing cycle with the remaining cycles of the subscription reduced the addon's billing cycles upon modification, and setting it one count higher resulted in an error. With this update, you can seamlessly add addons to subscriptions, ensuring that billing cycles are properly aligned and error-free.

We've fixed an issue where updating the per-unit price in a subscription would trigger an error message stating that the addon value must be at least 1. With this fix, you can now seamlessly update subscription values without encountering errors, ensuring a smooth and efficient process.

Chargebee Billing has fixed an issue where the system unintentionally scheduled cancellation jobs for subscriptions. This occurred when a contract term was scheduled just before the subscription was set to expire. With this update, the system now accurately handles contract term scheduling near expiry, preventing unintended cancellations and ensuring smooth management of your subscriptions.

While handling a large migration, advance invoice scheduling was not found to work as expected. While most subscriptions were updated correctly, some with renewals less than/within the selected days showed incorrect schedules. We've improved the system to ensure accurate scheduling, even when updating through the Chargebee Billing UI. This enhancement ensures that your invoicing process remains accurate and reliable, reducing manual adjustments and improving efficiency for large-scale subscription and invoice management.