Chargebee Release Notes

We've fixed multiple issues with how billing periods were displayed on the credit note preview screen. Earlier, reducing a subscription's billing period or upgrading the plan, especially to higher frequencies like annual, semi-annual, or quarterly could result in inaccurate start or end times shown at the line-item level. With this update, the credit note preview now shows accurate unused periods for all change scenarios, giving you better clarity during mid-term subscription updates.

The confirmation screen shown during a subscription change now displays the correct start and end dates for the unused period on the credit note. Previously, these dates were incorrect, which could cause confusion when validating proration or refund details. With this fix, you can confidently review and communicate unused period credits during mid-cycle changes.

We've fixed an issue that was preventing offline refunds from being processed. You can now issue offline refunds without any interruptions—helping you stay flexible with your refund workflows and maintain accurate financial records, even when handling transactions outside your payment gateway.

We've fixed an issue where store credits were not being reflected in the customer's balance. With this update, any store credits you apply will now correctly appear in the customer's available balance, ensuring accurate account records and reducing confusion during billing or refunds.

Proration for tiered addons now works as expected when Multi-frequency Addons (MFA) is enabled. Earlier, when you scheduled quantity changes for bi-monthly or monthly tiered addons, the billing period was miscalculated, leading to incorrect unit rates and invoice amounts. This fix ensures that subscription changes reflect the right billing period and pricing, so your invoicing stays accurate and aligned with your addon configurations.

The Subscription Addon export CSV file now includes the Term Start, Term End, and Next Billing At fields. Previously, this key information was missing from exports, making it harder to track addon lifecycles and billing schedules. With these fields now added, get better visibility into addon details for reporting, audits, and downstream analysis.

We've fixed a rounding issue that caused a one-cent discrepancy in the final invoice amount when applying fixed amount discounts. Discounts will now be calculated with improved accuracy, ensuring your invoices reflect the intended amounts down to the last cent.

We have fixed an issue where the PayPal payment button would occasionally appear out of place, overlapping with other elements in the Checkout interface.

When a customer created a subscription via Checkout using a 100% off coupon on a metered plan, they were sometimes blocked by an 'Invalid Payless Checkout Behaviour' error—even though no payment was actually required. We have fixed this issue.

You can now successfully export subscriptions using ramp filters such as Ramp Status or Ramp Start Date without any hiccups. Previously, these filters caused exports to fail in some cases, but that's been fixed. You can additionally now filter subscriptions by the Succeeded Ramp Status, something that was previously unavailable.

When customers entered Northern Ireland addresses in Checkout, address autocompletion would fail with an error. This issue has now been fixed.

Previously, credit notes in account hierarchy setups did not display the Subscription ID, when a subscription was canceled, making it difficult to track cancellations. This issue has been fixed. When a subscription is canceled under a child account, the generated credit note now includes the Subscription ID, helping you quickly identify which subscription was canceled, reducing confusion and improving visibility for both you and your customers.

We've fixed an issue where trial addons were not renewing immediately after activation, leading to missed billing periods and duplicate invoices after the first plan renewal. With this update, trial addons now renew as expected without skipped or extra charges, ensuring accurate invoicing and predictable billing for your customers.

We've fixed a bug that caused multiple payment attempts for a single invoice when using payment schedules. Previously, this issue led to excessive transaction initiations due to a processing loop. With this fix, scheduled payments now trigger only once as intended, preventing unnecessary transaction failures and ensuring a more reliable payment experience.

We've fixed an issue where credit note previews incorrectly displayed discounts being returned instead of them being adjusted. Now, the Charges on Renewal section has been removed, ensuring your credit note previews reflect only relevant details. This gives you a clearer and more accurate view of adjustments before finalizing them.

We've fixed an issue where metered items in canceled subscriptions showed a 'term_start is greater than term_end' error due to incorrect term pair changes. Now, the billing term values are correctly assigned, ensuring accurate billing data and preventing unexpected errors in subscription records.