Chargebee Release Notes

When creating a new Checkout session for a new customer while using Time Machine, the session sometimes failed with the error, "The {customer ID} is already present." This issue has been fixed.

We've fixed an issue where unbilled charges were being created but not invoiced, which could affect your revenue recognition and MRR calculations. With this fix, newly generated unbilled charges will be invoiced correctly, reducing the need for manual adjustments and giving you more accurate reporting. A patch is also planned to address previously generated unbilled charges, ensuring full consistency in your billing.

In the full-page layout of the Checkout experience, customers who had existing payment methods would lose visibility of them after clicking Add new payment method, without an option to go back. This has now been fixed. Customers can now view and switch between their existing and new payment methods as needed, ensuring greater flexibility during checkout.

To ensure accuracy during checkout, the address fields in the in-app layout are now disabled once payment is in progress. This prevents last-minute changes that could alter the payment amount and cause failure in subscription creation.

If you had enabled e-invoicing and later turned it off, Checkout with full-page layout sometimes displayed an error message saying "Cannot read properties of undefined...". This issue has now been fixed.

When customers attempted to log in to the Chargebee Self-Serve Portal after multiple failed card payments, they previously saw the incorrect message: "Looks like you don't have an account with us". This has now been corrected to display an accurate error message that reflects the actual issue.

When you include both and in your Checkout charge-items or one-time charges API call, the invoice now accurately reflects the intended service period, so your customers see the correct duration of service rendered.

You've likely noticed that the order summary button on the full-page layout for Chargebee Checkout sometimes displayed the order amount with awkward spacing or misaligned text on mobile browsers. That layout issue has now been resolved.

We've improved accessibility in the full-page layout for Chargebee Checkout by fixing how address field validation error messages are communicated. With this update, screen readers can now accurately detect and announce these messages, ensuring customers with visual impairments have a clearer checkout experience.

When customers selected one of the newly supported payment methods, the submit button on the full-page layout for Chargebee Checkout occasionally displayed an incorrect amount. This issue has now been fixed.

We fixed a misalignment in the bulk upload sample sheet for creating item prices, where the examples for the item_price[pricing_model] and item_price[price] columns were shifted by one cell, leading to incorrect data entry and potential billing errors. The sample sheet has now been corrected, making bulk uploads smoother and ensuring accurate billing from the start.

We've fixed an issue that caused unbilled charges to remain on some customer accounts instead of being invoiced, particularly for business using parent-child account hierarchies. With this update, invoices now correctly capture all applicable charges, ensuring accurate billing and preventing revenue from being unaccounted for.

We've corrected an issue on the credit note preview screen where promotional credits were incorrectly included in the discount amount when invoices were paid using both promotional credits and manual discounts. With this fix, promotional credits are now excluded from the discount amount, while valid discounts and coupons continue to display accurately. This ensures that you view the correct breakdown of credits and discounts, giving you a clear and reliable view of your billing adjustments.